If you need some help finding or looking at how to Fix E-mail Contacts missing or not showing up in the Outlook Address Book, then you just lucked out. Below, you will read about the solution, followed by a how-to instructional guide that will solve this problem. However this blog helps you, we encourage you to share it with your friends, family, and social network on Facebook, Linked, etc. Thank you for reading.

Typically, Outlook contacts are not lost but misplaced when installing Outlook or upgrading to a new operating system. When you upgrade to a new version of Outlook on a new or existing computer, this could occur. After the changes, your contacts may not show up in your Outlook e-mail address book when you try to send an e-mail. For example, when you open a new e-mail in Outlook and click the “To:” button, it brings up the address book. Whenever you do not have your contacts listed here, they are found under contacts listed under the contacts section of Outlook. Then, you need to follow the guide below to resolve this issue.

Below, we cover two solutions: one is to ensure the contact folder is marked as an Outlook address book. You can find more about creating Outlook address books on the following link. Create an address book (microsoft.com)

The Second solution regards whether the folder is available to be seen as default in address books. Between these two solutions, your answer is below, and if not, we encourage you to please consult with our Microsoft IT consultants.

Need help fixing E-mail Contacts missing or not showing up in Outlook Address Book?

Furthermore, when you require additional assistance, TechiT Services is always available to help. And assist in resolving Microsoft Outlook-related issues. We have been in the business since 2012. We are members of the Microsoft Partner Network, a family-owned and locally operated. Our motto is “We are not happy until the customer is 100% satisfied.”

How to Fix E-mail Contacts missing or not showing up in Outlook Address Book

  1. Ensure that the Contacts folder is marked as an Outlook Address Book. Follow the steps: Follow the steps:
    Proceed to Open Outlook -> Right-click on your Contacts folder.

Image showing how to find Outlook contact lists

selecting outlook contact folder

2. On the Outlook Address Book tab, click to select the Show this folder as an e-mail address book check box, type a descriptive name, and then click OK.

Outlook Address Book tab, Show this folder as an e-mail address book check box

*NOTE* if “Show this folder as an e-mail address book” is already checked, then try the listed steps below:

How to set the default Contact List in your Outlook Address Book

  1. Open Address Book ->click on Tools ->Options.

How to set the default Contact List in your Outlook Address Book 

2. Click on the drop-down under When opening the address book, show this address list first.

show this address list first

3. Select the appropriate Contacts folder/list and click on the “OK” button.

accept default address book list and click ok