How to fix the New Outlook 2023 and OWA (Outlook Web App) missing Automatic Replies Option

Automatic replies in OWA (Outlook Web App) can be a handy feature in your organization. However, if your users need help to set up automatic replies, there may be a simple solution. In this guide, we’ll walk you through the steps to ensure that your settings are correctly configured for automatic replies in OWA.

Step 1: Access the Exchange Admin Center

The first step in enabling automatic replies is to log into the Exchange Admin Center with an administrative account. This account will grant you the necessary permissions to make the required changes.

Exchange Admin Center:

Step 2: Navigate to User Roles

Once you’re logged in, navigate to the “User Roles” section. You can find this by following these steps:

Click on User Roles

  • Under “Roles,” select “User Roles.”

Step 3: Check the Default Role Assignment Policy

In the “User Roles” section, you’ll need to double-click on the “Default Role Assignment Policy.” This step is crucial to ensuring that automatic replies can be set up correctly. Here’s how to do it:

  • Locate and click on “Default Role Assignment Policy” in the list of roles.
  • A new window will appear. Find and click on “Manage Permissions.”

Locate and click on Manage Permissions

  • Scroll down to the bottom of the list of the “Default Role Assignments.

Scroll down the list of default role assignments

  • Look for the “mybaseoptions” checkbox. This checkbox is essential for enabling automatic replies.

Locate the MyBaseOptions checkbox

Step 4: Verify “mybaseoptions” Setting

To verify that “mybaseoptions” is correctly configured, make sure that the checkbox is ticked, as shown in the screenshot below. If you have custom user roles in your organization, remember to check those as well.

  • If “mybaseoptions” is already ticked, you’re all set, and no further action is needed.

If MyBAseOptions is checked no further changes are necessary

  • If “mybaseoptions” is not ticked, proceed to the next step.

If the MyBaseOptions checkbox is unchecked proceed to next step

Step 5: Enable “mybaseoptions”

If you find that “mybaseoptions” is not ticked, check the box to enable it. After enabling it, remember to save your changes by clicking the “Save” button. This action will ensure that users in your organization can set up automatic replies in OWA.

to fix automatic replies missing from Outlook 2023 or Outlook Web app check MyBaseOptions and click Save


By following these straightforward steps, you can confirm that the settings for automatic replies in Outlook and OWA (Outlook Web App) are correctly configured in your organization. This will enable your users to utilize this convenient feature without any issues. If you encounter any challenges or have questions, don’t hesitate to reach out to TECHIT SERVICES – IT support team for further assistance. Our team of certified Microsoft Engineers is here to help you by providing the best Microsoft Support available! Contact us today!